Date: June 2, 2026
Classification: Non-Exempt
Supervisor: Director of Development
Compensation: $60,000–75,000 per annum, with benefits
Position Summary:
Membership Manager is a full-time position that reports to the Director of Development. This position is considered non-exempt and works closely with the Development team to execute the organization’s fundraising efforts, which include a membership program, online appeals, special events, and other revenue generating initiatives.
Responsibilities:
- Monitoring and executing annual membership calendar
- Managing CRM database, ensuring payments are logged on a weekly basis
- Processing renewals, acknowledgements, special appeals and premiums along with Development and Office Operations Assistant
- Ensuring excellent stewardship of all members and online donors
- Coordinating direct mail and online membership campaigns, including drafting messaging and working with consultants
- Developing data-driven approaches to improve member retention and recruitment
- Assisting with creating and coordinating social media promotions for membership and development-related events
- Utilizing file segmentation and testing to better target offers for increased response and retention rates
- Managing membership communications platform and coordinating with CRM database
- Producing monthly membership reports and other reports as needed and maintaining CRM database manual
- Liaising with finance staff to reconcile revenue on a regular basis, and on audit preparations in collaboration with Development and Office Operations Assistant
- Coordinating the design and production of new membership premiums, brochures, and other collateral materials as needed
- Creating compelling emails, donation pages, social media promotions
- Helping support all aspects of fundraising events
- Assisting with grants research, proposal preparation and grant reporting
- Assisting with the promotion of planned giving on Poets.org and in American Poets magazine, and through special mailings
Qualifications & Competencies
- 3+ years of nonprofit membership experience
- Proficiency with Raiser's Edge
- Proven track record of success in helping to organize special events and work with donors
- Commitment to providing excellent customer service
- Commitment to excellence in database administration
- Strong written and oral communications skills
- Strong attention to detail
- Ability to balance multiple constituencies and manage multiple projects
- Ability to work independently and be self-directed as well as part of a team
- A passion for poetry, literature, and the arts a plus
Employment Eligibility
- Applicants must be authorized to work in the U.S. without employer sponsorship.
To apply, email your cover letter and resume as one PDF to careers@poets.org, with the job title and your last name in the subject line.
ANTI-DISCRIMINATION: The Academy of American Poets is an Equal Opportunity Employer, committed to building a diverse and inclusive staff. Qualified candidates of all backgrounds are welcome to apply. The Academy of American Poets does not discriminate in employment opportunities or practices on the basis of religion, race, creed, color, national origin, sex, age, disability, marital status, sexual orientation, gender expression, or any other characteristics protected by law. Candidates of color are strongly encouraged to apply.