McNally Jackson 9


For McNally, the highest compliment is when a customer says they found and loved books that they would never have otherwise found. “Ultimately, that is my service,” she says. “That can be the only service that independent bookstores provide, because we no longer are the exclusive purveyors of these things. That’s the only real reason why we should exist…. Matchmaking, you know? That’s the bookseller’s role. If we do it well, we’ll stay relevant.”