Cambridge University Press, New York is currently seeking an Open Research Sales Manager to support the growth of open research journals publishing in the Americas. Working with the Library Sales team, this role will be customer-facing, and essential in promoting Cambridge’s read and publish offerings to the Americas market. Open research is a key priority for the Press, and a quickly evolving space, and this role will be at the center of these efforts.
Our ideal candidate will understand and be engaged with major trends within the academic community, understanding journals publishing and the needs of academic libraries in particular. You will be excited by the challenge of keeping pace with the changing demands of an increasingly open, digital academic publishing landscape. You will have a strong sense of customer service, driven to solve problems and with an eye toward efficiency. You will also be motivated to refine and improve sales strategy & sales support processes, able to input on and model for new sales models and approaches.
As Open Research Sales Manager, you will be a key contributor to the overall journals sales strategy for the region. You will work alongside Library Sales Managers and Reps to support open research publishing models and agreements. The culture of the team is friendly, open, and highly collaborative, with a focus on quality work, continuous improvement and growth.
Key abilities & responsibilities:
- Develop & oversee complex sales offerings
- Strong writing/communication skills
- Building & maintaining customer relationships
- Collaborating with colleagues internally to ensure customer satisfaction & quickly resolve outstanding issues
- Creation and execution of customer sales presentations; Microsoft PowerPoint knowledge
- Ability to perform detailed-oriented work with sales/customer/title data via internal sales systems & Microsoft Excel
- Moderate travel: site visits across the territories and attendance at academic library conferences (20%)
- A Bachelor’s degree and/or equivalent preferred