Literary Arts is seeking a Communications Assistant (CA) with an eye for excellent copy and design, who enjoys keeping multiple projects and deadlines in order and on track, and who brings creativity and energy to their work.
Reporting to the Director of Communications, the Communications Assistant plays a vital role in supporting and executing the marketing and communications strategy for Literary Arts’ rich and varied programming for readers, writers, and youth.
This position would be a great fit for someone looking to build and broaden their existing skillset at a mission-driven organization with a strong commitment to diversity, equity, and inclusion. This position will be involved in the promotion of all programs, including Portland Arts & Lectures, Portland Book Festival, Oregon Book Awards & Fellowships, Writers in the Schools, College Essay Mentoring, and our radio show and podcast, The Archive Project, helping to maintain a robust communications and marketing calendar, ensuring our messaging reaches our large and diverse audiences, on-time and on-brand.
Due to COVID-19 restrictions, initially this is a work-from-home position, however, once the organization can return to office operations, this position will be based in Portland, Oregon at our downtown office, requiring in-person attendance and support at our events.
The salary range for this position is $35,000–$40,000, depending on experience.
This is a full-time, salaried, non-exempt position, that will occasionally require some evening and weekend work around events. Literary Arts offers a generous and competitive benefits package including medical and dental, paid time off in addition to ten paid holidays, and 401(k) matching.
Essential Duties and Responsibilities
- Assists with creating, editing, and posting written and designed content for Literary Arts’ website, blog, emails, and other digital and printed communications pieces
- Social media content creation, posting, scheduling, and monitoring
- Communications and marketing calendar coordination and tracking
- Assists in analytics reporting for website, emails, and social media
- Routes print and digital marketing materials for copyediting and proofing
- Coordinates projects with external advertising partners and vendors
- Assist Director of Communications with budgeting, including tracking and processing invoices
- Proofreading and copyediting of organizational communications pieces
- Event and customer service support via phone, email, and in-person (currently phone and email only while all events are online)
- Back-end ticketing, customer, and event support, including assisting in reporting and data-entry
- Other duties as directed
Diversity, Equality, and Inclusion
- The Communications Assistant actively participates in on-going efforts to further an organizational culture that supports and reinforces the equity, diversity, and inclusion goals of Literary Arts. This includes the 2019-22 Strategic Framework, which is available on Literary Arts’ website. This understanding and commitment should be demonstrated through the performance of assigned duties, as well as all-staff activities.
Qualifications, Skills, and Competencies
- Strong written communications skills, including experience with writing, editing, and proofreading content.
- Ability to effectively converse with diverse groups of patrons and the general public; ability to help create a welcoming environment for people of all backgrounds.
- Experience using the following software:
- Microsoft Office suite and Google Drive
- Google Analytics
- Adobe InDesign, Photoshop, and Illustrator
- Word Press or other website content management systems; understanding of basic HTML
- Mailchimp or other email marketing software
- Hootsuite, or other social media scheduling tools; and/ or experience with creating a variety of written and visual content for social media.
- Excellent time management skills with the ability to thrive in a fast-paced, deadline driven environment with rapidly changing priorities
- Highly organized with strong attention to detail
- Highly dependable and self-motivated
- Creative thinker and problem solver
- Self-starter; has a strong sense of initiative
- Flexible, able to adapt to changing demands and work styles
- An appreciation of books, writing, storytelling, in all its forms
- A commitment to diversity, equity, and inclusion
- Team player with a good sense of humor
- Literary Arts acknowledges and celebrates all types of learning: academic, career and on-the-job training, as well as volunteer and military service.
- Literary Arts’ goal is to hire and retain individuals who have demonstrated success performing the essential duties of the position and/or who possess the qualities to learn new skills quickly.
- Experience working with people from diverse racial, ethnic, and socioeconomic backgrounds is strongly recommended for this role.
Office Layout is open concept, between two common spaces used for meetings, events, and workshops. Approximately 65% of workday is spent at an unshared computer workstation, 15% in meetings, 10% at events, and 10% performing tasks around the office.
Note: During the current public health crisis, Literary Arts staff are working from their homes. Literary Arts provides computers, monitors, and chairs for home use, along with other technology support as needed. Literary Arts also provides a technology stipend to support services such as internet service.
Equipment Used: Macintosh laptop, copier/printer, postage machine, and other standard office equipment. Literary Arts provides an adjustable office chair; a standing desk can be requested.
Physical Demands: Some concentrated periods of computer keyboarding may be required throughout the workweek. Extended periods of sitting are also required for meetings. However, other tasks may require standing for prolonged times, moving among patrons, assisting in hospitality service, and other related activities. Duties also require lifting and moving boxes and other objects; those in excess of 20 pounds should be lifted or moved with the assistance of another employee or mechanical device. The Communications Assistant verbally communicates with patrons and members of the general public throughout the day on the phone and in person. Work is performed in a fast-paced and deadline driven environment with frequent interruptions and reorganizing of priorities.
How to Apply
Please send a PDF document that includes the following items to email@example.com.
- Cover Letter
- 2-3 pages of writing and design examples that showcase your copywriting skills and visual style.
When you send your application materials, you will receive an email confirming receipt of your materials that includes a link to five voluntary and anonymous survey questions that will help us assess the diversity of our pool of applicants. Literary Arts will use this information for statistical analysis only. By providing this information, you will help us ensure that our recruitment includes a broad cross-section of our diverse communities.